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Back Home Knowledge center Learn more about Allergen guidance for restaurants and cafés

Allergen guidance for restaurants and cafés.

Here you will find practical tips and routines on how to manage allergies that your guests may have. Below you will find information about what obligations you have as a restaurant or a café and what you can do to manage allergies in your business.

Allergimärkning för restauranger och caféer

In December 2014, the EU decided that all restaurants must be able to inform their guests about allergenic substances contained in their dishes. This means that restaurant owners have an obligation to have information about the food they serve contain allergenic ingredients or ingredients from the "allergen list".

Information on allergens in dishes can provided in two ways:

  • You can have a sign that informing your guest how they can obtain information about allergens – For example by speaking to the staff.

The staff needs to have updated information on what allergenic ingredients are present in the food.

  • Written information means that the allergic ingredients are clearly stated in e.g. menu. It can also be presented on a screen, special sign or in an information stand.

What can you do in your restaurant?

  • Educate staff about allergens and your menu
  • Put up a sign with information that customers can ask staff about allergies or display the information in your menu
  • Label your foods clearly with information about which allergens the food may contain. In our range you will find practical labels that can help you get started. 
  • Make sure workspaces and tools are clean. When handling sensitive substances, it is important not to mix different work tools. This increases the risk of contamination. Use special frying pans, cutting boards etc. where you only handle food without allergens.
  • Review your food storage. Due to poor food storage, allergens and other dangerous substances can spread to other raw materials, which in turn can cause problems for the customer. 
  • When cooking with sensitive substances, it is very important that you wash your hands beforehand. If using disposable gloves - change them before you begin.
Allergenlistan innefattar de ingredienser som orsakar majoriteten av de svåra allergiska reaktionerna

Allergens

Below you will find the allergens that’s causes the majority of severe allergic reactions:

  • Celery
  • Cereals containing gluten – including wheat (such as spelt and Khorasan), rye, barley and oats
  • Crustaceans – such as prawns, crabs and lobsters
  • Eggs
  • Fish
  • Lupin
  • Milk
  • Molluscs – such as mussels and oysters
  • Mustard
  • Tree nuts – including almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts
  • Peanuts
  • Sesame seeds
  • Soybeans
  • Sulphur dioxide and sulphites (if they are at a concentration of more than ten parts per million)
Märk upp med smarta etiketter

Smart labelling with LabelFresh.

Make it easy for you, your staff and your customers by labelling your dishes with LabelFresh labels. LabelFresh has labels that indicate the date of manufacture, time and who prepared the product. You can also mark up labels that indicate allergens to make it easier for allergy sufferers and vegetarians, for example. We also have labels that are water-soluble and dissolve upon washing.

See products
Matsäkerhet och provtagning

Food safety program.

Our Food safety program is uniquely designed for large kitchens, restaurants and grocery stores. Operations in these industries are expected to comply with legal requirements and guidelines regarding food safety and hygiene. We conduct hygiene inspections and inform you about possible shortcomings, we develop action plans, follow up and assist you in documenting what the authorities require for good food hygiene.

Food safety program

Author: Tingstad

Last Updated: 2023-12-07

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