AI Usage Policy

We continuously work to make our platform accessible, user-friendly, and relevant for customers around the world. As part of this work, we use artificial intelligence (AI) to improve and streamline certain parts of our service - primarily the translation of product descriptions.

1. Purpose of AI usage

We use AI to automatically translate product descriptions into multiple languages, making our range more accessible to customers with different language backgrounds. Our goal is to offer a smooth and inclusive shopping experience, regardless of language.

2. How AI for translation is used

All product descriptions on Tingstad.com are originally written by humans - either by our own employees or by our suppliers. To make these available in other languages, we use AI-based translation tools. These translations are clearly marked with "Translated by AI" and linked to this policy for full transparency.

3. Quality assurance

We are aware that automatic translations may contain errors or shortcomings. Therefore, all AI translations are reviewed and edited by our employees in connection with publication. During the transition period, some translations may still be AI-generated - these are always clearly marked.

4. Our responsibility

We strive for every product description to be correct, clear, and relevant. If errors are discovered in an AI translation, we reserve the right to correct them. We actively work to ensure that the content maintains high quality and corresponds to the original text.

5. Your feedback is important

If you discover errors in a translation or have suggestions for improvements, you are warmly welcome to contact us via:

• Email: kontakt@tingstad.se
• Phone: 031 - 707 20 00

Your input helps us improve our service and create an even better experience for all our customers.

Thank you for shopping at Tingstad.com – we are here to make your everyday life easier.